Store Manager - Portland ReStore

Reports to:       ReStore Retail Director

Position Type:  Full time/Exempt

Compensation/Benefits:    $41,600 - $53,600 starting salary range.  Salary is commensurate with experience and includes full benefits package: medical, dental, vision, alternative care coverage, short-term disability, employee assistance program, vacation and sick leave, holidays, flexible spending accounts, and matching retirement plan.

The store manager is responsible for leadership, guidance and control of all aspects of daily operations, understanding and operating in any and all ReStore staffing positions, and representing the Portland ReStore and Habitat for Humanity professionally and courteously in all interactions with staff, volunteers and clientele.  Store managers are expected to perform all tasks safely, efficiently, and effectively.

Key Responsibilities


  • Operations and site maintenance: initiate, coordinate and enforce program, operational, and personnel policies and procedures, maintain stability and reputation of store by complying with legal requirements
  • Safety oversight: planning and holding safety meetings, ensuring safety reports are completed, managing safety concerns in store, enforcing safety requirements and guidelines, ensuring a safe and clean environment
  • Staff recruitment, selection (in collaboration with senior staff), orientation, training and scheduling
  • Staff evaluation: monitor and appraise work quality, motivate, counsel, coach and discipline staff, analyze, prepare and present reviews
  • Complete store operational requirements: discover and assign tasks, follow up on work results
  • Fiscal responsibility: understand budget, maintain staffing levels and spending limits, analyze variances, initiate corrective actions
  • Financial responsibility: maintenance and control of back banks, petty cash, cash donations and deposits
  • Cash flow control: master and monitor POS system, control registers and train staff cashiers
  • Reports: timely and accurate reports of expenditures, staff hours, reimbursements, marketing and others as requested 
  • Pricing control: research products to ensure correct pricing, collaborate with other managers on shared or common product pricing guidelines, authorize clearance sales 
  • Order and maintain stock of products needed for processing donations, site maintenance and safety
  • In store marketing and merchandising: create and maintain promotions, displays and signage
  • Maintain relationship with local community through collaboration with and support of development staff
  • Maintain the ReStore's brand consistency through collaboration with development staff


Required Knowledge, Skills and Abilities

  • Exemplary leadership skills, positive disposition and even temperament
  • Proven problem solving skills, including supervising unexpected issues and emergencies
  • Successful and effective management and control of all aspects of multi-faceted retail/ reuse operation
  • Advanced written and verbal communication and solid basic math skills
  • Courtesy and professionalism to gracefully resolve customer, donor and staff issues and complaints 
  • Knowledge to effectively communicate all aspects of Habitat and ReStore mission and operations
  • Ability to manage with the integrity, honesty and knowledge that promotes the culture and values of Habitat


Minimum requirements:

  • High school diploma or similar, bachelor’s degree a plus
  • Minimum 3 years customer service experience in fast-paced retail or restaurant capacity
  • Minimum 2 years management experience, preferably retail, including staffing, site and fiscal responsibility
  • Experience volunteering and/or managing volunteers

Work Environment/Physical Demands

This job operates in an open warehouse retail environment. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift, move and/or load items over 50 pounds.


  1. A complete resume, including dates of employment
  2. A cover letter addressing how your personal and professional experiences have prepared you for this position
  3. Three references: two professional and one personal 

To apply for the position, submit application materials to  Early applications strongly encouraged. Position open until filled.

Note:  This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee.  Nothing herein shall be construed as a contract of employment, expressed or implied.  All employment is terminable at will, with or without cause. Habitat for Humanity Portland/Metro East is an equal opportunity employer.  



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